Resilience Pack
Your Systems, Looked After Without You Lifting a Finger
Every Cognify project ships with the Resilience Pack: continuous health monitoring, autonomous recovery, and a printed runbook your team can follow when something goes wrong. So your operations keep running, even when you're not looking.
The problem
When a critical system goes down out of hours, most SMEs lose hours or days waiting for a developer to wake up, find the issue, and fix it. The Resilience Pack means most failures are detected and recovered before anyone notices.
Common challenges
Does this sound familiar?
These are the issues we hear most often from businesses like yours.
Silent failures cost real money
Booking systems, billing portals, and CRMs can fail quietly. By the time staff notice, customers have given up and gone elsewhere.
You're the on-call engineer
When something breaks, the call comes to the owner. Weekends, evenings, holidays. That's not a sustainable way to run a growing business.
Recovery depends on one person knowing what to do
Most SME systems have no runbook. If the founder or developer is unavailable, the team is stuck waiting.
No early warning, just outages
Without monitoring, the first sign of trouble is an angry customer email. By then, it's already too late.
What we build
Practical solutions, measurable results
We deliver working systems, not strategy decks. Here's what you get.
Standardised Health Endpoints
Every system we ship exposes a consistent /health endpoint. Status, dependencies, version, all in one place.
Continuous Monitoring
5-minute polling across every service. Detection within minutes of any failure, automatic alerts to the right people.
Autonomous Recovery
Our AI Ops service runs predefined playbooks: restart, redeploy, escalate. Most outages resolve themselves before you hear about them.
Client-Facing Runbook
A printed PDF guide your non-technical team can follow in an emergency. Recovery scripts for Windows and Mac. No coding needed.
Public Status Page
An optional GET /status/{client} endpoint your team or customers can check at any time, no login required.
Remote Manual Override
Telegram-based commands let your Cognify partner restart services from anywhere. Even when on the train or at a wedding.
Use cases
Real-world applications
See how businesses use these solutions to solve specific problems.
Hospitality Booking Recovery
When a booking engine returns errors, AI Ops restarts the service automatically. Reception keeps taking bookings without missing a beat.
Out-of-Hours Self-Healing
Field service portals that go down at 2am are detected, restarted, and verified before staff arrive in the morning.
Stabilisation After Go-Live
The first month after launch is the highest-risk window. Resilience Pack monitoring is on from day one, with extra-tight thresholds during stabilisation.
Expected outcomes
What you can expect
Based on our experience with similar projects, here are typical results.
Most outages resolved before anyone notices
Auto-recovery playbooks fix the majority of failures within minutes, with a full audit trail.
5-minute detection
Health checks run every 5 minutes across every service we ship.
Printed runbook for non-technical staff
Reception or office staff can follow the runbook to recover most issues without calling Cognify.
No more midnight calls to the founder
Escalations only fire when auto-recovery has been tried and failed.
FAQ
Common questions
Answers to questions we frequently hear about this solution.
Is this an extra cost on top of my project?
Will the auto-recovery break things?
Does monitoring see customer data?
Can the Resilience Pack be retrofitted to systems we already use?
What happens if Cognify ever stops supporting us?
Ready to get started with Resilience Pack?
Book a free 30-minute discovery call. We'll diagnose the right next step, and if AI isn't the answer for your problem we'll tell you.
Book a discovery call